Why Portugal?

Thousands of people around the world have helped elect PORTUGAL as the best golf destination in the world.

Millions of people around the world are aware of the quality of our wine, food, lovely white sandy beaches, our history, and our breathtaking landscapes and monuments. 

An even greater number of people are aware of the quality of some of our soccer players: Eusébio, Figo, and more recently, Ronaldo and Mourinho, are such good examples and known everywhere! 

However, not that many people know that PORTUGAL is a world leader in several areas of cutting-edge technology, from electronic banking and automatic motorway tolling to interactive digital television and mobile phone payment systems. 

Also widely unknown is the fact that PORTUGAL shows an yearly investment growth in R&D of 85,2% - while in the UK is only 8,2%, France 5,7% and Germany 13,7%. 

Still widely unknown is the fact that PORTUGAL has one of the best and most advanced road, communications and telephone systems in Europe.

One may not care about golf, eating, drinking, sightseeing, soccer or history, but the fact still remains that PORTUGAL and in particular its contact center industry is one of the fastest growing and better equipped in the world, with quality standards that match the most demanding.

And most importantly, just a step away from Europe’s major cities.  How’s that for near-shore?

Help elect PORTUGAL as the best contact center destination in the world!

Portugal Attractiveness:

The Portuguese are a proud and yet a very quiet people. Proud to belong to a country that has been independent since the first half of the XII century, and which, although small, has given  “new worlds to the world“. Proud to having been able to mingle with a wide range of different cultures showing a mental agility difficult to match. Proud to live in a country with one of the lowest criminal rates in Europe. Proud to be EUROPEANS.

A vast majority of our work force is multilingual. Some because they learned it in school in Portugal (French and English) others because they worked as immigrants in French, English or German speaking countries. Recent studies show that in excess of 80.000 second generation Portuguese immigrants, who chose to return to Portugal, have carried out their studies in a language other than Portuguese.

Current average hourly labour costs in services in Portugal are in the vicinity of 10 EUROS while in the UK the figure is 24,45 Euros, in France 30,6 Euros and in Germany 24,7 Euros. 

The local contact center industry has shown an yearly two digit growth for the past four years and is expected to keep in that track  for the coming years. It employs an excess of 30.000 people and represents close to 2% of the country’s GNP. Portugal is already the chosen destination of large and medium sized multi-national contact center corporations who profit from the existing installed expertise combined with comparative lower installation and running costs the country offers.